Electronic Mail -

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Effective Email

Email is a convenient and efficient means of communication. Most communication is by the text of the message, so you have to be considerate and careful to communicate effectively, without misunderstandings.

Some things to consider:

  • Choose the subject heading carefully
  • Make your message short, but not cryptic or unclear
  • It's a good idea to include parts - but not all - of the original message when you are writing a reply
  • Include a signature
  • Check the address on outgoing email to be sure it is going to its intended destination
  • Take some time to consider what you will write
  • Check spelling, punctuation, and grammar
  • Be careful when using humor or sarcasm.
  • Don't assume email is private
Finding Email Addresses

The problem with finding someone's email address is that there is no central directory. This situation reflects the organization of the Internet - no or little central control with a great deal of local control.

Some methods and services exist to help find email addresses, but none of them are guaranteed to produce satisfactory results every time. Here are a few ways to find someone's email address.

  • One way is to ask. You can call or write to ask for an email address. This is usually the easiest method.
  • Another good idea is to check for an email address on a résumé, business card, stationery, or Web page.
  • If you have received email from the person whose address you seek, you can usually find the return address in the From:, Return-Path:, or Reply-To: email headers.
  • Use one of the online "white pages" services. These services let you search for email or street addresses.
  • Consult some directories for collections or lists of email addresses

Here are some resources to check:

Other Links mentioned in the text

Introduction to the Internet
& the Web
Using a Browser Email Finding Information
Glossary HTML Telnet & FTP Issues Search Strategies

This material has been prepared to accompany the book "Internet Today: Email, Searching & the World Wide Web" ISBN 1-887902-43-0, by Ernest Ackermann and Karen Hartman, and published by Franklin, Beedle and Associates, Incorporated, Wilsonville OR, ©1999. No part of this may be reproduced, stored in a retrieval system, or transcribed without permission. Feel free to browse this Web site. Please write to Ernie or Karen to let us know if you make a link to this site.

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If you know exactly what you're going to do, what's the good of doing it? - Pablo Picasso

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